Lucas Machado here – co-founder of the House Heroes Team!
We buy houses (and condos, vacant land, and apartments). I started in real estate in 2013 with my partner Earl White. Our goal was simple. We wanted to buy one multi-family property. I produced video games at the time. Never in my wildest dreams would I have predicted Earl and I would be buying real estate on a full-time basis. Yet here we are with over a hundred-fifty closings 😃
Our real estate adventures shaped us into the people we are today. Read on to Meet The Team, get the details of Our Story, and learn about our Core Values and real estate Credentials!
Earl White, The Visionary
Favorite Quote: How you do anything is how you do everything.
Last Book I Read: 7 Habits of Highly Effective People.
Lucas Machado, The Closer
Favorite Quote: If your actions don’t live up to your words, you have nothing to say.
Last Book I Read: The 4-Hour Workweek.
Nick Machado, The Phone Guy
Favorite Quote: Everything has beauty, but not everyone sees it.
Last Book I Read: The One Thing.
Karim Bruck, Outreach Pro
Favorite Quote: Learning is not attained by chance, it is developed with diligence.
Last Book I Read: Catch-22.
Lucas’ Introduction: I’m “The Closer” for House Heroes – with close to 150 transactions completed since 2013! Prior to starting the company, I worked at Zynga (a mobile and Facebook game company). I was born in Brazil, raised in New Jersey, and spent time in Pittsburg and San Francisco before settling in Florida. I’m also a new father as of May 2019 😃. My degree is in entertainment technology from Carnegie Melon. The main reason sellers work with us is to close fast and as-is. I work to the best of my ability day-in and day-out to make that happen!
Nick’s Introduction: Calling in to House Heroes? I’ll probably pick up the phone 📞! My main job is to answer the phone lines. I started at the end of 2016 after graduating with my degree in communications. Lucas (who started our company) is my brother – so it was a natural fit for me to come on board. I’m fluent in Spanish and Portuguese. The real purpose of my work is to understand the goals of owners, the specifics of the property, and see if working with us is a good fit. I’ve learned quite a bit in the last few years and am always happy to talk.
Hi guys – this is Earl White (you may have seen my picture and/or video above 😃). I’d like to take this opportunity to share a bit about our history. House Heroes opened its doors six years ago. But our story goes back to 1996.
I’ve been friends with Lucas and his brother Nick since seventh grade. We met at Lincoln Elementary. Lucas and I went to high school together, played on the same baseball teams, and were roommates at Rutgers. Plenty of adventures long before real estate!
Lucas and I went our separate ways after college.
He received an entertainment technology degree from Carnegie Mellon, and I earned my law degree at Upenn. Lucas went on to produce Facebook games in San Francisco and I worked in New York City as an attorney. We stayed friends. I was best man at Lucas’ wedding, and he gave the toast at mine 🥂.
Lucas and I thought it’d be a great idea to buy a rental property in 2013. We looked for property everywhere we might find it, and absorbed lots of info about rentals and fix-and-flips. Lucas caught the real estate bug and took a “big chance” to leave tech and dive into real estate full-time.
House Heroes grew slowly. No overnight success here! Lucas worked full-time and I helped part-time for three years. We picked up steam in 2016 and hired Nick. I joined full-time in March 2017, and brought on my sister Meghan in 2018. We aren’t a huge team. One of our core values is Small Team, Big Service.
Our core values reflect our vision and goals for House Heroes. We hope they provide some insight to how we operate. Lessons we’ve learned along our real estate journey helped us become the company we are today.
House Heroes has four core values: Small Team, Big Service, Performance As Promised, A+ Experience, and Creative Thinking. Here’s how we define each value.
Small Team, Big Service
House Heroes aims to be a tight knit team that provides exceptional client service. We are the type of company you connect with everyone from the founders on down. Our goals never included hiring a huge staff. Yet – we “dream big” of growing House Heroes. We believe a well-trained team working closely together creates better customer relationships and more meaningful accomplishments.
Performance As Promised
We love making good on our offers. Lots of people throw around high numbers – with no intention to follow through. Your time and our time is too valuable to waste. You can be confident in House Heroes offers. We do “lose out” to others who offer more but then sometimes demand huge reductions before closing. We believe in making honest offers with a commitment to close at the promised price.
All people – whoever they may be – should finish speaking with us having felt they communicated with a person with honesty and integrity. Our team connects with many people on a daily basis: real estate sellers and buyers, investors, agents, contractors, mentees, and other business professionals. We believe in creating an “A+ Experience” for everyone that connects with House Heroes.
Our team is at our best thinking creatively. Unique solutions help us solve problems that our clients might be facing. Working “outside the box” also keeps our team small, while still connecting with many people, providing exceptional service, and growing House Heroes. We believe creative thinking resolves tough situations and allows us to grow our business without becoming a “big company”.
Most homeowners prefer an offer from a reliable buyer that will close at the promised price (even House Heroes when we sell our properties). Nobody wants to deal with last minute cancellations or delays. Time is too precious.
House Heroes follows through! Don’t want to waste weeks? Neither do we! Nothing is more frustrating than getting to the finish line of a sale for it to fall apart.
Our credentials demonstrate an honest commitment to each person we work with and offer we make.
A+ Better Business Bureau Rating
One of our core values is providing an A+ Experience to everyone we connect with – whether it’s homeowners, real estate professionals, or through mentoring. Integrity is the number one reason so many have chosen to work with us. House Heroes puts our reputation on the line everyday – we are accredited by the Better Business Bureau since 2017. Check out our A+ Rating Better Business Bureau Profile!
Testimonials & Reviews
House Heroes is a cash home buyer that makes good on our offers. Real estate sellers are all too familiar with buyers falling through at the last minute and “over promising and failing to deliver”. Performance As Promised is another House Heroes core value. Anyone can talk about making honest offers – it’s just words after all. Our customers speak for themselves.
Check out this video testimonials from Clarence Williams who worked with House Heroes on a short sale.
“House Heroes came in and became heroes. When I have a property that has to be a cash buyer, I call Lucas. It’s amazing the work that’s been done. Less than a month from approval for the short sale, we closed. I’ve dealt with other buyers that claim they have the cash, and don’t have the cash to complete the transaction. House Heroes had the funds, closed, and everyone is happy.” Clarence Williams, 11301 NW 22 Ave, Miami, FL 33167
Any Condition, Situation, or Circumstance (For Real)
Our promise to you – the property seller – is to buy houses in any condition, situation, or circumstance. Property needs work? Troublesome tenant? Close immediately? Probate litigation? Our specialty. No job too big, no job too small! We’ve gone ahead and put together case studies (with photos, videos, and actual addresses) of ten “ugly” houses we closed on.
Check out these three examples . . .
Press & Publications
Our founders – Earl and Lucas – are experienced professionals. We like to think your in good hands working with us 😃. You’ve probably seen lots of “stretching the truth” with claims to have been featured in major publications. House Heroes is an expert contributor to Forbes, Investopedia, U.S. News, Time, and plenty of others. Check out some of our “highlight” expert features from the last few years!
Sell Your House for a Bigger Profit, GoBanking Rates. Lucas was interviewed about selecting buyers: “Poor condition property won’t qualify for a traditional bank mortgage. The buyer is likely to be a real estate investor that intends to repair the property.”
Which Offer Should You Choose When Selling Your House?, Trulia. Trulia spoke with us about financed offers. Lucas was quoted: “there’s a difference between being pre-qualified and pre-approved. Being pre-qualified does not mean you will be approved, as little vetting of the borrower is done.”
Do This To Get More For Your Home, Forbes. Kerri Zane spoke asked Lucas about cost effective renovation strategies. She quoted us: “To get the appearance of a renovated bathroom without breaking the bank, re-surface. It cost approximately a third of doing an entire replacement.”
Should You Buy a House at Auction?, Investopedia. Amy Fonitelle quoted Earl: “Buying homes at auction has been and will continue to be popular. Owner occupants on a budget and real estate professionals migrate to sources where there is less competition.”